As another year is wrapping up and New Year’s resolutions are top of mind we are looking back over the year that was at some of the defining moments.

In terms of the web industry the year that was 2010 brought with it many changes, revelations and revolutions.

Twitter for Business

For small to medium sized businesses it was another year of hard work, surviving in a turbulent and cautious  market and finding new ways to reach people to make meaningful connections.

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The way the world connects these days is very different to how it once did. It’s fair to say that most work is taking place online, especially when you’re talking building and managing communities.

The web offers us a fairly simplistic and convenient way to meet others who have similar interests, a way to connect with others who may be able to assist with projects and help solve problems.

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We’ve all no doubt seen or heard the news lately about privacy issues relating to Facebook (and other social networking sites); this is a timely reminder to all of us to think about what information we are sharing, and if you’re a parent, think about what your children are sharing.

What’s happening with our private information?

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With the rise of social media as a medium for business, online brand management and online reputation management has become part of business process. Discussions around this topic have raised a number of issues related to the use or misuse of social media within businesses.

The main question we are trying to answer here is how do your protect your brand online?

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It doesn’t seem to matter where we look nowadays social media is all around us. No matter where we are or what we do, we are being exposed to social media activities on a daily basis.

The rise of social media has changed the way businesses interact with their customers and a lot of businesses are still trying to come to grips with how social media can work for them and who should be the social media ambassador for ‘their’ business.

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